If your item arrives damaged, defective, or incorrect, please inspect it upon delivery and notify us immediately. We’ll work quickly to resolve the issue.

Certain items are not eligible for return, such as perishable goods, custom-made or personalized products, and personal care items (e.g., beauty products). We also cannot accept returns for hazardous materials, flammable liquids, or gases. If you have any questions about whether your item qualifies for return, feel free to contact us.

Please note that sale items and gift cards are non-returnable.

To get a replacement item quickly, we recommend returning the original product and, once the return is approved, making a separate purchase for the new item.

Once we receive and inspect your return, we’ll notify you whether your refund has been approved. If approved, the refund will be processed to your original payment method. Keep in mind that it may take some time for your bank or credit card company to complete the refund process.